Delta Airlines is partnering with OTG Management to revolutionize traveler experience at the gate. You know the drill du jour: You’re waiting for your flight, tired and hungry, with no desire to sprint to the other end of the terminal just for the opportunity to balance a cold sandwich on your knees. Well starting November 19, if you are lucky enough to be flying Delta out of New York’s JFK, you can expect to be in for an entirely different experience.
OTG Management, a food services company known for its creative and inviting airport dining experiences, will be bringing the restaurant right to flyers’ gate-front seats in their latest endeavor. At select Delta gates, passengers will discover a fresh new look and innovative seating arrangements for singles, doubles, and multiple parties (most with power outlets for convenient electronics charging). Apple iPads fixed at each table allows patrons to order food from theirs seats, and an OTG server delivers orders right to them. Passengers can also enjoy use of the iPads for games, to read articles, or to check flight information.
So where is the magic happening? Head to JFK’s Terminal 2, Gates 21 and 22, for services from the new restaurant Croque Madame, with French dishes created by Chef Andrew Carmellini. In Terminal 3, Gate 15 is home to Bar Brace, which features homemade Italian panini and bruschetta by Chef Jason Denton. The delectable dishes are complemented with cocktails, wine, and beer. In addition to these full-service restaurants, OTG management offers traditional gourmet markets and coffee bars so passengers in a rush can grab something to go.
These new offerings will be unveiled at JFK this Friday in time for the holiday season. In the near future, similarly innovative designs will be implemented in Delta terminals at New York’s LaGuardia airport.
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